9 Steps You MUST Take When You Separate

8 Must-Do Steps When Going Through a Separation

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    About the Author: Ashma Arora
    8 Must-Do Steps When Going Through a Separation 1
    Ashma Arora is the Principal Lawyer at Arora Legal, a Brisbane-based family law firm. With over 25 years’ experience across Australia and the UK, she specialises in parenting matters, complex property settlements, and family law mediation, helping clients resolve disputes efficiently and with clarity.
    Reading Time: 14 minutes

    8 Must-Do Steps When Going Through a Separation

    The month of January sees more couples seeking legal advice than any other point during the year – and after the stress of Christmas, it’s hardly surprising. Eating and drinking too much; spending time cooped up in the house together; putting up with each other’s relatives can all put a significant strain on your relationship. It’s no wonder that many couples start to question the state of their relationship.

    For some couples, marriage counselling may be enough to get things back on track. But sadly, for others, this means a separation or divorce.

    But what should you do when you’ve made the decision to separate? What practical steps should you take to safeguard your position? What arrangements should you make for your children?

    Knowing what you should do, in the days and weeks following separation, will help you enter a new phase of your life calm, organised and in control. Whether it’s the children or the money you’re worried about, we’ll explore the practical things you can and should be doing NOW. Failing to act, could mean bigger and yes, pricier problems down the track!

    1. Note Your Date Of Separation

    The first thing you should do is to note your date of separation. This date is important because it calculates any time limits you have to bring a family law property settlement claim and make a divorce application. This date will also be used for any claims made to Centrelink, Medicare and the Child Support Agency.

    2. Change Passwords & Pins

    In today’s digital world, your personal information and data are often stored in the cloud – a system that allows access from multiple devices simply by logging into your account. This can be incredibly convenient, but it also poses serious risks if someone else, such as a former partner, has access to your accounts.

    Whether you’re separating from an abusive partner or simply seeking to safeguard your digital privacy, it’s crucial to take immediate steps to secure your online accounts and cloud-based services.

    Here’s how you can do that.

    Change Passwords and Login Methods
    Start by updating your passwords across all key accounts, including:

    • Email (Gmail, Outlook, Yahoo)
    • Messaging apps (WhatsApp, iMessage, Messenger)
    • Cloud storage (Google Drive, iCloud, OneDrive)
    • Social media (Facebook, Instagram, Snapchat)
    • Banking and government services (MyGov, Centrelink, Medicare)

    Choose strong, unique passwords and enable two-factor authentication (2FA) where available. Avoid reusing passwords across accounts.

    Choose random passwords using apps that can generate them, such as LastPass, or Norton Password Manager.

    Create New Accounts Where Possible
    If you suspect your accounts are being monitored or accessed, create entirely new accounts using a secure device:

    • Set up a new email address and use this to register new accounts.
    • Create fresh Apple IDs and Google Accounts to disconnect from shared “Find My” or “Find My Device” features.
    • Open new accounts for banks, MyGov, social media, and streaming services, like Netflix or Stan.

    Avoid syncing these new accounts with any old ones that could be accessible to the other party.

    Unlink and Avoid Shared or Family Accounts
    Review all “Family Sharing” and shared accounts, especially those your children may still be linked to with the other parent. Common apps that allow shared access include:

    • Messaging and calendar apps
    • Shared drives and photo albums
    • Streaming and subscription services (Spotify, Netflix)

    Important: If you remove someone from a shared Apple Family account, they may receive a notification. Consider whether this could escalate risk before making changes.

    Avoid Financial Linkages to Shared Bank Accounts
    When setting up new accounts, make sure they are not connected to any financial accounts the other person can see.
    Be mindful that:

    • PayID can reveal your name and email.
    • Most banks display your full name when someone enters your BSB and account number during a transaction.

    Where privacy is essential, use traditional payment methods or set up secure, standalone bank accounts.

    Check for Email Forwarding or Monitoring
    Your ex-partner may have set up automatic email forwarding, so they receive copies of your messages. To check for this:

    • Go into your email settings (Gmail, Outlook, Yahoo).
    • Look for a “Forwarding” section.
    • Delete or disable any unfamiliar email addresses linked to your account.

    Back Up Important Data Safely
    If you’re worried about losing access to shared content like photos, videos, or documents, make your own backup. Use a secure external hard drive rather than relying on cloud-based platforms where access may be compromised.

    3. Tracking Your Location After Separation

    Many people don’t realise how easily their movements can be tracked through their phone, car, or online accounts. Fortunately, there are effective ways to stop someone from tracking you and safeguard your personal data and location.

    Check and Remove Unfamiliar Device Connections
    Review your Bluetooth connections and unlink any unfamiliar pairings.

    Secure Your Car’s Connectivity
    Check your vehicle’s internal GPS and connected apps like Tesla, Hyundai Bluelink or BMW ConnectedDrive. Remove unknown users and contact your provider for support.

    Turn Off GPS and Location Sharing Services
    Disable services like Find My iPhone, Google Find My Device, and Samsung Find My Mobile. These services are helpful for lost devices but can be misused for surveillance if the account is compromised.

    Limit App Location Access
    Review location permissions for apps like fitness trackers, rideshare and delivery services. If you have children, adjust their device settings to avoid unintentionally sharing your location.

    Check for Physical Tracking Devices
    Look out for tracking tools like Apple AirTags or Tiles hidden in your belongings. If you find one, dispose of it safely and away from your residence.

    Protect Camera and Microphone Access
    In your privacy settings, disable access for unknown apps. Use tape or a camera cover when not in use.

    4. Stay In The House

    Unless you or your children are experiencing, or are at risk of experiencing, family violence, it is generally advisable to remain in the family home—at least in the short term. There are several reasons for this.

    Firstly, once you leave the property, it can be difficult to regain access. If your former partner refuses to allow you back in, you may need their consent or a court order to return. In some cases, they may even be granted exclusive possession of the home until a property settlement is reached.

    Secondly, if your name is on the mortgage, you remain legally responsible for the repayments, regardless of whether you are living in the home or not. If your ex-partner stops making payments, you could find yourself liable for the full amount, while also having to cover the cost of renting elsewhere.

    If you do move out and continue to pay the mortgage while your former partner stays in the home, this financial contribution will be considered when your property settlement is determined. However, it’s important to understand that you may not be reimbursed dollar-for-dollar.

    If you decide that leaving the family home is necessary, make sure you take any personal belongings or documents you may need or wish to keep. This includes your passport, birth and marriage certificates, financial documents relating to the relationship, and your children’s birth certificates and passports.

    5. Children

    Child Custody
    When separating from your partner, one of the most immediate and emotionally charged issues you’ll face is deciding on parenting arrangements. As a parent, your primary concern will naturally be your children’s wellbeing—both now and into the future. But separation can quickly bring up difficult questions: Where will the children live? How much time will they spend with each parent? Who will make decisions about schooling, healthcare, and day-to-day routines?

    In the short term, it’s important to establish practical and stable arrangements as soon as possible. These early decisions help give your children a sense of security and continuity while you work through longer-term solutions. Long-term arrangements should be guided by what is in the children’s best interests, considering their age, developmental needs, and individual personalities.

    Parents often become fixated on achieving a 50/50 care arrangement—believing this is the only “fair” outcome. But equal time is not always suitable or feasible, particularly when young children are involved or where work schedules, distance between homes, or school commitments make such arrangements impractical. The law doesn’t require equal time; it requires that any arrangements promote the children’s physical, emotional and psychological wellbeing.

    As Brisbane Child Custody Lawyers, common parenting disputes we see after separation include:

    • Where the children will live
    • How changeovers will occur
    • School selection and extracurricular activities
    • Access to medical information or decision-making rights
    • Communication between the children and the other parent
    • Holiday arrangements and special occasions

    If you and your former partner cannot agree on these matters, you will generally be required to attempt family mediation before applying to the court for parenting orders – unless an exemption applies (for example, where there is a risk of family violence or child abuse).

    Family Mediation provides a structured and supported environment to help parents reach agreement without going to court.
    At Arora Legal, we offer family law mediation, that focuses on reducing conflict and helping parents reach workable and child-focused outcomes. If an agreement is reached, we can also help formalise it in a parenting plan or consent orders.

    Child Support
    Child support is the money a parent pays towards their child’s upbringing. All parents are responsible for supporting their child financially – even if they don’t see them. Child support is a regular payment to the parent who cares for the children most of the time. To help you agree on an amount, work out your current children’s expenses by making a list of what you spend each month. If you can’t reach a private agreement, you can apply for a child support assessment.

    Statutory child support is the minimum amount payable. It’s calculated by factoring how much you both earn, the number of children, their ages, how often your children stay over with them, whether they have other children, or children living with them.

    For guidance, you can use the Dept. of Human Services child support calculator. However, note that a child support assessment does not generally include private school fees, medical fees or costs associated with extra-curricular activities.

    6. Sort Out Your Finances

    • Contact Centrelink – As soon as you separate, contact Centrelink and determine if you are entitled to any new or amended Centrelink benefits.
    • Gather Financial Information – Ideally, before you separate gather as much financial information about your relationship.
    • When reaching a fair family law property settlement, it’s important to have full and frank financial disclosure. This means collecting all relevant financial documents that relate to both your own and your former partner’s assets, liabilities, income, and financial resources.
    • These documents typically include bank statements, credit card statements, loan and mortgage documents, payslips, tax returns, superannuation statements, business records, and other asset-related information. Together, they form the basis for determining what’s in the property pool and how it should be divided.

    Unfortunately, it’s not uncommon for one party to have been excluded from financial matters during the relationship—or for the other party to actively frustrate the disclosure process. In some cases, individuals may even attempt to conceal assets or misrepresent their financial position to gain an unfair advantage.

    At Arora Legal, we have helped many individuals obtain financial transparency, particularly in situations where the other party is withholding information or hiding assets. Our legal team is experienced in uncovering financial records through formal requests, subpoenas, and where necessary, court orders. If documents aren’t voluntarily disclosed or you’re unsure of the full extent of the asset pool, we can take steps to obtain this information – although it’s important to be aware that these processes can add to legal costs, particularly if court intervention is required.

    That’s why, the more information you can access early in the process, the better positioned your lawyer will be to advise you on your likely entitlement and assist in negotiating a fair and equitable property settlement.

    • Close Joint Accounts & Credit Cards – Close joint accounts and credit cards that you have with your ex or put them on hold so neither you nor your ex can take money out or max them out. But before you do, don’t forget to consider payments that have been set up from the accounts – you don’t want to miss payments.
    • Open a bank account in your name – Let your employer know (if you’re employed) of your new bank details so that your salary is paid into that account and that you have complete access to your funds.
    • Cancel any redraw facility – If you have a redraw facility with your mortgage, cancel it. Alternatively, arrange with your bank that monies can only be withdrawn with joint written consent. The last thing you want to happen is for funds being siphoned off by your ex.
    • Agree who pays the mortgage – If you can’t reach an agreement about who will pay the mortgage and for how long, speak to your lender. Most banks will suspend mortgage payment on the grounds of financial hardship until a property settlement is achieved. Usually, the person who remains in possession of the house pays for the mortgage, if they can afford it, or if they can’t, a lesser contribution.

    7. Make Or Review Your Will

    When you separate, one of the most important things you should do is to change your Will. Many married and de-facto couples make reciprocal Wills appointing each other as their executors and beneficiaries.

    However, many married couples fail to appreciate that their current Will remains valid without a Divorce Order, which means your ex-spouse can still inherit your estate. If you were in a de-facto relationship, your separation will not have any impact on your Will either. Worse yet, this can even happen without a Will – so the key takeaway here is to make sure you make a Will or update it.

    8. Sever Any Joint Tenancy

    If you own property jointly with your ex, you might find that you own the property as joint tenants – many people do. Should that be the case, your share in that property will pass directly to your ex.

    You can avoid this by severing the property to be held as tenants in common instead of joint tenants. To change how your property is held, speak to your lender and land titles office. Alternatively, a lawyer can help.

    8. Get Early Legal Advice

    We plan for lots of things in life and separating needs planning too. This includes obtaining family law legal advice with an experienced family lawyer – not from friends who have been through their own divorce or separation. Time limits may apply to your entitlements after separation, so it’s important to act promptly.

    Our compassionate and experienced Brisbane divorce and family lawyers are here to support you with clear, practical advice – so you can move forward with confidence and protect what matters most

    See Why We’re Brisbane’s Trusted Family Lawyers

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    S Jet Mehta
    7 October 2026
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    First in person consultant was very supportive, listened to my needs and provided me the best next steps needed before moving forward to the next stage. Would recommend Arora Legal Family Lawyers & Mediators to anyone looking for support in difficult times.
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    JLN
    1 October 2026
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    Absolutely fantastic to deal with, very helpful, cost affordable, kept me calm during a very rough proceeding. I can not say enough good things for the help I got from Ashma.
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    P W
    22 September 2026
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    I had my initial consultation with Ashma at Arora Legal and was really impressed. She's professional, thoughtful, easygoing, and made a stressful situation feel much more manageable. When an urgent matter came up that she wasn't able to take on due to a scheduling conflict, she was upfront about it straight away and kindly referred me to other firms who could help, rather than leaving me stuck. She also handled the wrap-up of my file and refund promptly and professionally. I really appreciated her honesty and care throughout, and would recommend her to anyone looking for a family lawyer.
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    Kaveh Karooie
    27 August 2026
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    She was ontime, very informative & attentive to all my enquiries. Had all the answers to my questions & offered her expert advise on my legal and personal concerns.
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    24 August 2026
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    Rhiannon
    20 August 2026
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    I am very grateful for the support and guidance from Ashma and Noel throughout my complex separation. I appreciated how they took time to explain the processes and answer my many questions. I would highly recommend Arora Legal for anyone needing a compassionate and knowledgeable family lawyer
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    Neelam Bhalla
    31 July 2026
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    Going through a property settlement was something I found really stressful, but having such an experienced family lawyer made all the difference. From the very beginning, they were responsive, approachable, and took the time to explain everything in a way that was easy to understand. I never once felt silly for asking questions, and they were always patient and happy to talk me through the process. Their advice, timing, and strategy were spot on, and it was clear they knew exactly how to achieve the best possible outcome. I’m incredibly grateful for their support and professionalism throughout the entire process. I couldn’t be happier with the outcome and would highly recommend them to anyone looking for a knowledgeable, compassionate, and highly experienced family lawyer.
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    Dan Drew
    22 July 2026
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    I found yo be caring and very helpful
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    23 January 2026
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    Amazing service from Ashma. Proactive, friendly, knowledgeable and a great person. I had a great outcome, despite challenging circumstances . Highly recommend.
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    rahul Kumar
    24 October 2025
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    I spoke with Ms Arora today and the only one lawyer in Brisbane that spent time, heard me, advised without even a single dollar spent. She was very humble, understanding, empathetic, and thorough in explaining what could be the factors involved in first DV matter, what they actually mean, what choices I had and what could lead to further scenarios (explained very well). I am grateful to find such human beings still exist in this world. I would highly recommend anyone to Arora Family Legal for any legal advice or proceedings.
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    Joanne Barson
    30 September 2025
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    We had mediation yesterday with Ashma and found her friendly, professional and would recommend her to anyone that requires mediation for a divorce
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    Shane Deacon
    16 September 2025
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    Arora Legal came highly recommended and Ashma absolutely lived up to it. From the start, she took the time to understand my situation and gave clear, practical advice. Her in-depth experience and knowledge were obvious, and her strategic approach meant we were always a step ahead. I really valued working directly with Ashma herself, not being passed off to a junior, and her personal approach gave me a lot of confidence. Thanks to her guidance, I achieved a great outcome in my property settlement.”
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    Jennifer Taylor
    27 August 2025
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    Family Law is a complex, emotional and sensitive area for any person to encounter - hopefully not to often in your life. Ashma's incredible gift to balance empathy, sensitivity and expertise in this area provided me with advice and representation that supported my family through one of the most challenging periods of our lives. This advice was invaluable in us reaching the best outcome for my family, in the most effective way. Thank you Ashma, I will forever be grateful for your guidance and advice, as a Lawyer and an authentic, caring individual - truly grateful to have had you by my side for this period.
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    8 July 2025
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    Highly recommend this place. Ashma provides great knowledge and assistance in mediation and family law matters. Thank you
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    JMV Development UK Ltd
    25 June 2025
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    Honestly, I was nervous about getting lawyers involved, but I’m really glad I did. From the start, they were easy to talk to, really listened, and made sure I understood what was going on. It was a pretty stressful situation, but they stayed calm and helped me look at things strategically, which really helped me feel more in control. They didn’t overcomplicate anything — just gave clear, straightforward advice. In the end, the result was better than I expected. I felt like Ashma and her team genuinely had my back the whole way through. If you’re unsure about whether to take that first step, I’d say go for it — it was absolutely worth it.
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    May Ryan
    20 June 2025
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    Thank you Ms Noel and Ms Ashma so very much for looking after me and I feel your kindness and empathy towards your client.
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    Sam Ali
    19 June 2025
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    Always professional and highly recommended - Ask for Ashma if you need a compassionate and happy mediator. Best of luck to whoever's reading this! Remember, great things come to those who give it an honest go.
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    Sunny Dehiri
    18 June 2025
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    I had a complicated international matter involving property and financial issues across different countries. From the start, Ashma was calm, knowledgeable and easy to work with. She clearly understood how to manage the legal differences between jurisdictions and coordinated well with overseas lawyers, which gave me real peace of mind. What stood out was how clearly everything was explained — no jargon, just practical advice and genuine support. It was a stressful situation, but the professionalism and empathy from Ashma and her team made a big difference. I’d confidently recommend them to anyone dealing with international property matters.
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    Lauren Turner
    10 June 2025
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    Ashma is calm, professional, and a great listener. She creates a space where there’s no judgment and handles everything with kindness. Highly recommend her for mediation.
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    Liz Keyte
    5 February 2025
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    I engaged in the services of Arora Legal to navigate my financial separation. Ashma, who handled my case was extremely proactive and professional. I found her experience, advice and procedural knowledge to be on point. I would highly recommend engaging with the services of Arora Legal!
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    10 December 2024
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    Tyrone Fernandez
    15 November 2024
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    Ashma was very helpful during a difficult situation. Arora Legal were extremely professional and honest from day one regarding the expected outcomes. Highly recommended. Thank you!
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    Alys
    28 October 2024
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    Ashma was amazing. Such an advocate for me and a brilliant person to have in your corner. The amount of research she did to help with my case was astonishing and definitely, it seemed, unexpected by her opposition. Would not hesitate to recommend Ashma to anyone going through family law troubles.
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    Mark Mackay
    10 October 2024
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    Ashma was great to have as a mediator, she was friendly and made the process easy. She was able to explore the key issues but also move the conversation along when it needed to be.
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    Dave Carroll
    26 July 2024
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    Ashma is very knowledgeable and understanding of difficult situations and provided that one tells her the actual facts then her job is made easier to understand and help her to advise as to what would be the best outcome for all parties.
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    Rosyln York
    7 July 2024
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    Very helpful
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    Trevor Rose
    3 June 2024
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    Ashma conducted a face to face mediation session for us and was very professional and empathetic to everyone involved. We ended up getting a really good result with a quick turn around. Hopefully we won't be back but if we do require it then we wouldn't hesitate to use Arora Legal Family Lawyers & Mediators again.
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    Caroline Meredith
    2 May 2024
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    I have used the wonderful services of Arora Legal Family Lawyers & Mediators for over a year now. Ashma has helped me through an immensely drawn out process. She works to get a solution that will not cost the earth but is still very thorough in her approach. She is naturally a very kind and reassuring person - we have had a few giggles along the way. She is so very professional but so very personable. I would recommend using Arora Lawyers for your family legal needs.
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    Sara Jovic
    30 April 2024
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    Ashma and her team where extremely helpful during my time of separation,She is extremely knowledgeable and kind and has made this a smooth process from a legal stance. Her main goal is find a resolution that not only is cost effective, but also to settle out of court not only listening to my needs but also what is best for the family overall when things can get narrow sighted and messy. I highly recommend her services either it be having a mediator or a lawyer, you will not go wrong with this choice. Thank you again for all the help and support during this time, you are an amazing legal eagle!
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    Suzanne Tidswell
    12 January 2024
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    Ashma at Arora Legal Family Lawyers and Mediators, was able to help me navigate through what could have been a very trick legal situation. Her knowledge of the law and her ability to advocate for me as a client, led to a prompt and highly satisfactory outcome. She showed genuine care and warmth and I found her very relatable and easy to talk to. I would highly recommend this Law Firm's services.
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    Sarah Mason
    27 November 2023
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    Ashma is an absolute GEM! Clear, concise, knowledgeable and just an all round lovely person to deal with. She took a massive weight off my shoulders at I time when I needed it most. I cannot recommend her skills enough!
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    Annie Vang
    25 July 2023
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    Ashma was amazing! Straight forward and to the point. Very fast, professional and responsive!
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    Michelle
    3 July 2023
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    I was invited to attend mediation, from a client engaged by Arora Legal. I found Ashma Arora to be very supportive and kept the mediation process moving, without getting stuck on issues /unrealistic expectations. I am extremely happy with the end result. At each part of the mediation both myself and son were respected and strong consideration provided from the intake session. Resulting in a shuttle process to ensure I wouldn't see the otherside in person. The rights of a child were always the forefront of each request / concern raised.
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    Maurice Moran
    29 June 2023
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    Stevie Green
    14 June 2023
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    Would highly recommend Arora legal so nice was always helpful and understanding to my situation thanks again ash
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    Liquid Sofa
    26 April 2023
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    Arora Legal made my process very easy. There were attentive and took the time to listen to me. I would recommend them.
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    Lockhart Beecham profile picture
    Lockhart Beecham
    24 March 2023
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    Ashma was great to deal with every step of the way and was always professional and easy to deal with. Highly recommended. Thank you again.
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    Anthony Pedley profile picture
    Anthony Pedley
    14 March 2023
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    Posted on Google Google
    Hollie Johnson profile picture
    Hollie Johnson
    17 November 2022
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    Ms. Arora was very professional and kind. Her integrity was noticeable and her sincerity quite appreciated even when my values have been disregarded by the opposition. I felt very supported and heard, and represented. I will call on this firm in future should need arise. Please reach out if you need mediation, or legal assistance, with confidence in their practice.
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    Clive Hueb profile picture
    Clive Hueb
    15 January 2022
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    We can confidently say that by deciding to use Arora Legal Family Lawyers and Mediators you will have made the right choice and need look no further! Ashma is extremely knowledgeable, confident and competent in all areas of family law. When we first met Ashma, we felt immediately at ease and comfortable. It felt as though we had known her for years! She is approachable and personable. She's got a fantastic sense of humour but at the same time remains extremely professional. Ashma is reliable and has a high level of integrity. She is responsive and will always keep her clients up-to-date providing all available options so that clients are fully informed and feel confident that they will be making the best decisions for their personal set of circumstances. We can highly recommend Ashma and Arora Legal Family Lawyers and Mediators.
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    David Sawtell profile picture
    David Sawtell
    11 September 2021
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    Ashma is completely professional with a positive attitude towards achieving results that are in the best interest of all parties. Extremely well spoken which absolutely helps with the way communication is conducted. I would highly recommend this organisation if you are after cost effective results.
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    Cara Hunter profile picture
    Cara Hunter
    29 July 2021
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    Ashma provided an excellent service, organising our Wills and Power of Attorney. She is so efficient and informative, making the process so easy at really reasonable prices. Ashma’s prompt communication made the process so quick and simple. It’s a huge weight off our minds that we have this all in place. We wouldn’t hesitate to recommend her and use Arora Legal Family Lawyers again.
    Posted on Google Google
    Zineta De Beer profile picture
    Zineta De Beer
    14 June 2021
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    Ashma was very prompt and professional with my matter. Appreciate her and the team for her assistance.
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    Warren Cheesman profile picture
    Warren Cheesman
    27 February 2021
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We experienced prompt and professional assistance from Arora Legal, which was highly efficient in helping us work through what had become a complicated process. Thanks very much for your help, Ashma
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    Varun Mahajan profile picture
    Varun Mahajan
    5 January 2021
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I was recommended to see Ashma Arora and I am really glad I did. I received prompt service and sensible clear advice. She told me what I needed to do to keep my fees down. Working together, we achieved a good result in a short space of time. Very happy with this firm and I would highly recommend.
    Posted on Google Google
    Jane Sheridan Booty profile picture
    Jane Sheridan Booty
    4 August 2020
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Highly recommend the services of Arora Legal. I found Ashma to be highly knowledgeable, clear and very practical with advice she provided. Certainly feel like a weight has been lifted off my shoulders! Thank you so much.

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